Ex66 Privacy Policy — How We Handle Your Data

This Privacy Policy ("Policy") the ex66 platform and all its services ("ex66", "We") applies. This policy takes effect the moment you visit the ex66 website, use the mobile app, or create an account.

We believe you should have full control over your personal data. This policy is built on that belief — so you always know what information is collected, why it is collected, and how you can change or delete it if you choose.

This policy was last updated on 1 July 2026. We will notify you of any significant changes via push notification or email.

Ex66 only collects information that is genuinely necessary to provide our services. Requesting unnecessary data goes against our policy.

We never collect sensitive information such as religious identity, political views, or ethnic origin.

Ex66 uses collected data only for specific, defined purposes. Every use of your data has a clear reason behind it — we do not use data simply because we can.

• Account Management: To confirm registration, keep your login secure, and assist with password recovery.
• Payment Processing: To process deposits and withdrawals quickly and securely.
• Customer Support: To respond to your complaints or queries and resolve any issues.
• Fraud Prevention: To detect multiple accounts, money laundering, or suspicious activity.
• Personalized Experience: To show you your preferred games and relevant bonus offers.
• Responsible Gaming: To detect unusual gaming patterns and offer support when needed.
• Legal Obligation: To meet the requirements of our licensing authority.

Your data is not kept indefinitely. ex66 retains information for a defined period and deletes it securely once it is no longer required.

• Account Information: For the duration of an active account and up to 5 years after closure.
• Transaction Records: Up to 7 years maximum for legal requirements.
• Customer Support Contact: For up to 3 years after a matter is resolved.
• Technical Logs: Up to 1 year for security analysis purposes.

If you request account deletion, we will erase all data beyond our legal retention obligations within 30 days.

Ex66 does not sell your data. In limited circumstances, necessary information may be shared with trusted partners — always under contractual agreements and strict security standards.

• Payment Provider: bKash, Nagad, Rocket — only the information required to complete transactions.
• Game Provider: Pragmatic Play, Evolution, and others — only the minimum data necessary to run games properly.
• Security Partners: For fraud detection services — risk assessment data only.
• Legal Authorities: By court order or regulatory directive — limited to specific data only.

The ex66 website and app use cookies and similar technologies. These store small data files on your browser or device.

• Essential Cookies: To maintain your login session and ensure security. Disabling these cookies will prevent the website from functioning properly.
• Functional Cookies: To remember your preferred language and dark mode settings.
• Analytics Cookies: To understand which pages are most visited — using fully anonymised data.

You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may affect your ability to log in to your account.

You have important rights regarding your personal data. ex66 respects these rights and makes them easy to exercise.

To exercise any of these rights, email us at support@ex66.ws. We will respond within 30 days.

Ex66 does not knowingly collect any information from users under the age of 18. Our platform is intended exclusively for adults.

Date of birth is verified at registration, and additional documentation may be requested if needed. Should we ever discover that a minor's information has been collected, we will delete it immediately and close the associated account.

Ex66 uses industry-leading security technology to keep your data safe. These measures are active around the clock.

• SSL-256 Encryption: All data transfers on the website and app are encrypted.
• Two-Factor Authentication (2FA): An additional verification layer at login.
• Real-Time Fraud Detection: Unusual activity is detected automatically.
• Access Logging: Every login and significant action is recorded.
• Regular Security Audits: Periodic verification by independent third-party experts.
• Data Backup: Regular backups keep your data safe and secure.

Please keep in mind, however, that no one can guarantee 100% security on the internet. That is why you should keep your password strong and never share it with anyone.

For any privacy-related questions, concerns, or requests, please reach out to our Data Protection Team. We aim to respond within 48 hours.

If you have a complaint regarding this policy and are not satisfied with our response, you have the right to escalate the matter to an independent third party or the relevant regulatory authority.